ERM has great software and is driven by its superior customer support.
Emergency Response Maps has the best customer service of any of our vendors.
Our Department has used both the map book product and the software runbook superior intuitive products easy to use very firefighter friendly.
Our staff loves runbook we use it in conjunction with our cad mapping. The cad mapping never gets us close to the incident. However runbook locates us right to the parcel every time thank you emergency reponse maps.
Have used runbook for several years very fast efficient mobile mapping software for a reasonable cost.